POSITIONS AVAILABLE
ReStore Assistant Manager
Position in Kailua Kona, Hawaii
Full-Time (up to 40 hours per week)
73-4161 Ulu Wini Place, Bay 1
Kailua-Kona, HI 96740
Supervisor: ReStore Manager/Executive Director
JOB SUMMARY
The intent of this position is to provide world class customer service to all ReStore customers. Responsibilities include creating feature displays that maximize gross margin dollars, using visual merchandising presentations to drive sales, maintaining pricing accuracy to prevent waste, and maintaining ordering for maximum sales potential. Directly reporting to the Assistant ReStore Manager are the ReStore Associates, Driver, and Backroom Receiving Associate. The Assistant ReStore Manager is responsible for setting standards, training, and evaluating all direct reports.
SPECIFIC DUTIES
• Ensure customer care and selling are #1 priority of all ReStore staff and volunteers
• Know the store, services and location of merchandise. Tour area of responsibility and prioritize jobs that need to be completed.
• Understand financials for the business including sales, gross margin and waste.
• Arrive on time, in appropriate dress code..
• Have a strong understanding of precise register functions, including how to process all transactions and forms of tender. Ensure Cash Register is run quickly and efficiently
• Be prepared to serve the customer with a positive attitude at all times.
• Maintain a clean work area.
• Make eye contact, smile and greet all customers that come within 10 feet. Demonstrate “take the customer to the merchandise” policy. Assist staff and volunteers in handling and solving customer needs, issues or complaints.
• Utilize available reporting to help maximize sales and reduce shrink.
• Demonstrate strong skill set in suggestive selling techniques.
• Ensure that promotional materials are signed, maintained and replenished
• Check old/dated merchandise weekly and ensure that items are properly ticketed.
• Meet or exceed the daily and weekly sales goals established for the store
• Use visual merchandising presentation to drive sales and maximize sales.
• Understand and teach the importance of pricing accuracy.
• Work with the ReStore Director to prominently display merchandise for maximum sales results.
• Keep up to date on product knowledge, trends and seasonality that impacts assortment and merchandising. Ensure this information is passed along to staff and volunteers
• Assist in training fellow associates and ensure completion of compliance training of associates. Use the 4-Step process to train associates: Tell, Show, Watch and Support.
• Set goals for associates and hold team accountable.
• Give clear direction on prioritized tasks for associates.
• Research and follow basic and seasonal layouts
• Understand how to merchandise appropriately with low, medium and high inventory levels
• Assist with training and development of Restore volunteer staffing
JOB REQUIREMENTS
• 1-2 years of related experience
• 18 years of age or older
REQUIRED SKILLS
• Strong reading, writing, verbal, and arithmetic skills..
• Ability to lift and move merchandise, typically a minimum of 20lbs., but could be as much as 100lbs.
• Ability to understand and follow verbal and written instructions.
• Ability to withstand repetitive bending, lifting, stretching and reaching.
• Positive and friendly demeanor.
• Ability to be cross trained.
• Computer knowledge of Word/Excel
BENEFITS FOR FULL TIME EMPLOYEES ONLY
■ 10 paid Holidays
■ paid Birthday off
■ paid accrued vacation
■ paid Medical Insurance inclusive Dental & Vision
■ Short term disability insurance
■ Simple IRA participation with employer match after one year of service
■ Employee discount at island Habitat Restore
■ Incentive program for budget goals meet
Store Hours
Monday - Friday 9am - 4pm
Send in your resume to [email protected].
Full-Time (up to 40 hours per week)
73-4161 Ulu Wini Place, Bay 1
Kailua-Kona, HI 96740
Supervisor: ReStore Manager/Executive Director
JOB SUMMARY
The intent of this position is to provide world class customer service to all ReStore customers. Responsibilities include creating feature displays that maximize gross margin dollars, using visual merchandising presentations to drive sales, maintaining pricing accuracy to prevent waste, and maintaining ordering for maximum sales potential. Directly reporting to the Assistant ReStore Manager are the ReStore Associates, Driver, and Backroom Receiving Associate. The Assistant ReStore Manager is responsible for setting standards, training, and evaluating all direct reports.
SPECIFIC DUTIES
• Ensure customer care and selling are #1 priority of all ReStore staff and volunteers
• Know the store, services and location of merchandise. Tour area of responsibility and prioritize jobs that need to be completed.
• Understand financials for the business including sales, gross margin and waste.
• Arrive on time, in appropriate dress code..
• Have a strong understanding of precise register functions, including how to process all transactions and forms of tender. Ensure Cash Register is run quickly and efficiently
• Be prepared to serve the customer with a positive attitude at all times.
• Maintain a clean work area.
• Make eye contact, smile and greet all customers that come within 10 feet. Demonstrate “take the customer to the merchandise” policy. Assist staff and volunteers in handling and solving customer needs, issues or complaints.
• Utilize available reporting to help maximize sales and reduce shrink.
• Demonstrate strong skill set in suggestive selling techniques.
• Ensure that promotional materials are signed, maintained and replenished
• Check old/dated merchandise weekly and ensure that items are properly ticketed.
• Meet or exceed the daily and weekly sales goals established for the store
• Use visual merchandising presentation to drive sales and maximize sales.
• Understand and teach the importance of pricing accuracy.
• Work with the ReStore Director to prominently display merchandise for maximum sales results.
• Keep up to date on product knowledge, trends and seasonality that impacts assortment and merchandising. Ensure this information is passed along to staff and volunteers
• Assist in training fellow associates and ensure completion of compliance training of associates. Use the 4-Step process to train associates: Tell, Show, Watch and Support.
• Set goals for associates and hold team accountable.
• Give clear direction on prioritized tasks for associates.
• Research and follow basic and seasonal layouts
• Understand how to merchandise appropriately with low, medium and high inventory levels
• Assist with training and development of Restore volunteer staffing
JOB REQUIREMENTS
• 1-2 years of related experience
• 18 years of age or older
REQUIRED SKILLS
• Strong reading, writing, verbal, and arithmetic skills..
• Ability to lift and move merchandise, typically a minimum of 20lbs., but could be as much as 100lbs.
• Ability to understand and follow verbal and written instructions.
• Ability to withstand repetitive bending, lifting, stretching and reaching.
• Positive and friendly demeanor.
• Ability to be cross trained.
• Computer knowledge of Word/Excel
BENEFITS FOR FULL TIME EMPLOYEES ONLY
■ 10 paid Holidays
■ paid Birthday off
■ paid accrued vacation
■ paid Medical Insurance inclusive Dental & Vision
■ Short term disability insurance
■ Simple IRA participation with employer match after one year of service
■ Employee discount at island Habitat Restore
■ Incentive program for budget goals meet
Store Hours
Monday - Friday 9am - 4pm
Send in your resume to [email protected].
ReStore Sales Associate
Position in Kailua Kona, Hawaii
Full-Time (up to 40 hours per week); Part-Time (up to 19 hours per week)
73-4161 Ulu Wini Place, Bay 1
Kailua-Kona, HI 96740
Supervisor: ReStore Manager/Executive Director
POSITION SUMMARY
The position of the ReStore Sales Associate is vital to the Habitat ReStore, as they are the first and last face our customers see. Our goal is for the Sales Associate to consistently provide our customers with friendly exceptional service, while maintaining a clean and well organized store for an inviting shopping experience. Overall, this person should be self-driven, used to fast –paced work and capable of switching between multiple tasks.
RESPONSIBILITIES
The ReStore Sales Associate is responsible for contributing to daily operation of sales, customer service, and receiving and processing of donations.
Operations and Sales
■ Open, close and operate cash register, credit card machine.
■ Implement customer service procedures including greeting and directing customers to the appropriate area, responding to customer inquiries, answering and processing phone calls in the appropriate manner, and all other items related to customer service issues.
■ Demonstrate basic understanding of retail operations including, but not limited to customer service, product display, organization and pricing.
■ Work closely with the ReStore Managers in communicating immediate needs or scheduling concerns.
■ Maintain effective working relationships with staff, volunteers, Habitat homeowners and the public.
■ Understand and be able to communicate ReStore policies and procedures.
■ Operate office equipment, including answering machines, copiers, facsimiles, telephones and calculators.
■ Coordinate and supervise the training of sales, front desk and cashier volunteers.
Key Tasks
■ Greet customers & respond to questions
■ Interact with customers in a friendly & helpful manner
■ Promote & maintain safe work environment
■ Stock and organize ReStore shelves and help set up displays
■ Assist in pricing and inventory
■ Write up sales receipts during payment transactions
■ Answer phone calls
■ Accept donations and provide receiving form to donors
JOB REQUIREMENTS
■ Good customer service & communication skills
■ Good organizational skills
■ Ability to follow directions
■ Show initiative/work independently
■ Cash handling experience and skills
■ Knowledge in Microsoft Word and Excel
■ Strong reading, writing, verbal and arithmetic skills.
■ Must have reliable transportation to and from work.
■ Must maintain reliable and stable work schedules with some flexibility.
QUALIFICATIONS
■ High school degree or equivalent.
■ 18 years or age or older
■ Knowledgeable in building supply material preferred.
WORK EXPERIENCE
■ One year in retail sales preferred.
PHYSICAL REQUIREMENTS
■ Ability to spend the majority of the day standing or moving about the store.
■ Ability to lift 50lbs
BENEFITS
■ Goal incentives are possible
■ Work in a friendly and supportive environment
■ Help prevent tons of usable materials from being deposited into the landfill
■ Knowledge that your work is helping to truly make a difference in our community
■ Knowledge that your help with sales in the ReStore helps Habitat build more homes in our Big Island community.
BENEFITS FOR FULL TIME EMPLOYEES ONLY
■ 10 paid Holidays
■ paid Birthday off
■ paid accrued vacation
■ paid Medical Insurance inclusive Dental & Vision
STORE HOURS
Monday-Friday 9am - 4pm
Send in your resume to [email protected].
Position in Kailua Kona, Hawaii
Full-Time (up to 40 hours per week); Part-Time (up to 19 hours per week)
73-4161 Ulu Wini Place, Bay 1
Kailua-Kona, HI 96740
Supervisor: ReStore Manager/Executive Director
POSITION SUMMARY
The position of the ReStore Sales Associate is vital to the Habitat ReStore, as they are the first and last face our customers see. Our goal is for the Sales Associate to consistently provide our customers with friendly exceptional service, while maintaining a clean and well organized store for an inviting shopping experience. Overall, this person should be self-driven, used to fast –paced work and capable of switching between multiple tasks.
RESPONSIBILITIES
The ReStore Sales Associate is responsible for contributing to daily operation of sales, customer service, and receiving and processing of donations.
Operations and Sales
■ Open, close and operate cash register, credit card machine.
■ Implement customer service procedures including greeting and directing customers to the appropriate area, responding to customer inquiries, answering and processing phone calls in the appropriate manner, and all other items related to customer service issues.
■ Demonstrate basic understanding of retail operations including, but not limited to customer service, product display, organization and pricing.
■ Work closely with the ReStore Managers in communicating immediate needs or scheduling concerns.
■ Maintain effective working relationships with staff, volunteers, Habitat homeowners and the public.
■ Understand and be able to communicate ReStore policies and procedures.
■ Operate office equipment, including answering machines, copiers, facsimiles, telephones and calculators.
■ Coordinate and supervise the training of sales, front desk and cashier volunteers.
Key Tasks
■ Greet customers & respond to questions
■ Interact with customers in a friendly & helpful manner
■ Promote & maintain safe work environment
■ Stock and organize ReStore shelves and help set up displays
■ Assist in pricing and inventory
■ Write up sales receipts during payment transactions
■ Answer phone calls
■ Accept donations and provide receiving form to donors
JOB REQUIREMENTS
■ Good customer service & communication skills
■ Good organizational skills
■ Ability to follow directions
■ Show initiative/work independently
■ Cash handling experience and skills
■ Knowledge in Microsoft Word and Excel
■ Strong reading, writing, verbal and arithmetic skills.
■ Must have reliable transportation to and from work.
■ Must maintain reliable and stable work schedules with some flexibility.
QUALIFICATIONS
■ High school degree or equivalent.
■ 18 years or age or older
■ Knowledgeable in building supply material preferred.
WORK EXPERIENCE
■ One year in retail sales preferred.
PHYSICAL REQUIREMENTS
■ Ability to spend the majority of the day standing or moving about the store.
■ Ability to lift 50lbs
BENEFITS
■ Goal incentives are possible
■ Work in a friendly and supportive environment
■ Help prevent tons of usable materials from being deposited into the landfill
■ Knowledge that your work is helping to truly make a difference in our community
■ Knowledge that your help with sales in the ReStore helps Habitat build more homes in our Big Island community.
BENEFITS FOR FULL TIME EMPLOYEES ONLY
■ 10 paid Holidays
■ paid Birthday off
■ paid accrued vacation
■ paid Medical Insurance inclusive Dental & Vision
STORE HOURS
Monday-Friday 9am - 4pm
Send in your resume to [email protected].
RESTORE DRIVER ASSISTANT
Position in Hilo, Hawaii
Full Time, up to 40 hours per week
863 Iolani Street
Hilo, HI 96720
Supervisor - ReStore Manager
POSITION SUMMARY
Assist our ReStore staff in loading and unloading donations at the ReStore. Going out in the ReStore truck to pick-up donations in the community.
RESPONSIBILITIES
QUALIFICATION REQUIREMENT/PERSONAL ATTRIBUTES
WORK EXPERIENCE
PHYSICAL REQUIREMENTS
BENEFITS
STORE HOURS
Monday through Friday 9:00am-4:00pm
Position in Hilo, Hawaii
Full Time, up to 40 hours per week
863 Iolani Street
Hilo, HI 96720
Supervisor - ReStore Manager
POSITION SUMMARY
Assist our ReStore staff in loading and unloading donations at the ReStore. Going out in the ReStore truck to pick-up donations in the community.
RESPONSIBILITIES
- Help to load, strap down loads and safely transport merchandise.
- Get the items into the truck and out to stores without damage.
- Greet customers & respond to questions
- Stock and organize ReStore shelves and help set up displays when not getting donations
- Assist in pricing and inventory
- Accept donations and provide receiving form to donors
QUALIFICATION REQUIREMENT/PERSONAL ATTRIBUTES
- Good customer service & communication skills
- Good organizational skills
- Ability to follow directions
- Show initiative/work independently
- Cash handling experience and skills
- Strong reading, writing, verbal and arithmetic skills.
- Must have reliable transportation to and from work.
- Must maintain reliable and stable work schedules with some flexibility.
- Valid US driver's license
- High school degree or equivalent
- 18 years or age or older
- Knowledgeable in building supply material preferred.
WORK EXPERIENCE
- One year in retail or transport is preferred.
PHYSICAL REQUIREMENTS
- Ability to spend the majority of the day standing or moving about the store.
- Ability to lift 50 lbs multiple times daily
BENEFITS
- Goal incentives are possible
- Work in a friendly and supportive environment
- Help prevent tons of usable materials from being deposited into the landfill
- Knowledge that your work is helping to truly make a difference in our community
- Knowledge that your help with sales in the ReStore helps Habitat build more homes in our Big Island community.
STORE HOURS
Monday through Friday 9:00am-4:00pm
Send in your resume to [email protected].
